FAQ
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- What is a domain name?
- What is the WHOIS database?
- How do I search for available .md domain names?
- How much does a .md domain name cost?
- Can a .md domain name be registered for less than one year?
- How do I pay for a .md domain name?
- What if I misspelled my domain name during the registration process?
- What is HIPAA?
- What is NHIN Direct?
- Will I receive any legal documentation indicating purchase of my .md domain name?
- Will I receive notification regarding the renewal of my .md domain name?
- My domain name has expired and I am unable to renew it.
- Is it possible to transfer my domain name?
- May I cancel a registered .md domain name?
- Does max.md offer an email service?
- How do I make changes to my account information?
- How do I change my contact information?
- How do I change my password?
- Why don't all of my domain names appear under my username?
- How do I create my Web page?
- My information has changed and now my Web page is incorrect. How can I edit it?
A domain name is an address on the Internet. Computers on the Internet are identified by an IP address, a string of four numbers separated by dots, each between 0 and 255 (e.g., 192.168.0.1). Domain names allow users to key in memorable text addresses versus numerical addresses to reach Web destinations.
The WHOIS database provides a search repository for all registered .mdEmail® domain names including registrant information, the created and expiration date for the domain as well as md domain name servers. A link to the “whois” database is provided under the Support menu on the max.md web site.
The WHOIS database will allow you to search for existing md domain names. A link to the WHOIS database is provided in the primary menu on the max.md Web site.
The basic md domain name package is priced at $150/year. Domain Registration packages can be purchased in multiple-year terms at discounted prices.
No, md domain names can only be purchased for single and multiple-year terms. max.md does not offer Domain Registrations for less than one year.
max.md accepts all major credit cards. When you shop at max.md, you'll be one of thousands of members who have safely registered with us without credit card fraud. If you feel more comfortable, you may phone in your order at (201) 963.0005.
If you have misspelled the selected domain name during registration, contact a max.md member support specialist within one business day of the domain name registration at (201) 963.0005. Please provide both the misspelled and correct domain names and we will attempt to replace the misspelled name in the shared registry. Note that max.md reserves the right to accept or reject any domain name refund/misspelling request.
HIPAA, the Health Insurance Portability and Accountability Act (1996), establishes national standards for electronic healthcare transactions and national identifiers for providers, health insurance plans, and employers.
The NHIN (Nationwide Health Information Network) Direct project develops specifications for a secure, scalable, standards-based way to establish universal health addressing and transport for participants (including providers, laboratories, hospitals, pharmacies, and patients) to send encrypted health information directly to known, trusted recipients over the internet.
Yes, members will receive email confirmation upon receipt of payment including domain name, length of registration term and purchase details.
Yes, renewal notifications are sent to the administrative contact 30-days, 15-days, and 7-days prior to the date of expiration. If the domain name is not renewed, the administrative contact will also be notified on the final day of expiration. There is a grace period of five days following the final expiration date. After this time, the domain will be released from the database and made available for market purchase.
It is company policy to remove expired names from our database after the five-day expiration period has elapsed. Once a name is released from the database, it cannot be renewed. It must be repurchased, if available. If you are unable to register a known expired name and it does not exist in the WHOIS database, please contact a max.md member support representative.
Domain names can be transferred. Domain name transfers require a Letter of Authorization (LOA) from either the organization registrant or the administrative contact for the domain. The LOA is always required from the registrant that is releasing the domain. Please Contact Us for assistance.
max.md maintains a no refund policy on all md domain name registrations. Members can simply allow the registration term to expire or deactivate the domain name, without a refund.
Domain names belong to you until expiration. You can transfer or sell a domain name, subject to the Registration Agreement.
Domain names belong to you until expiration. You can transfer or sell a domain name, subject to the Registration Agreement.
Yes. max.md offers a HIPAA-enabled email service called .mdEmail®. This service is provided with the registration of an md domain and allows medical and healthcare professionals to communicate securely with peers, patients, colleagues, and others. To learn more about max.md products in addition to .mdEmail®, see the “Features” menu on the max.md web site.
Sign into the member support section on the login page (using your username and password to make the necessary changes. If you do not remember your username, click on the Forgot Username? link. If you no longer have access to the email address on file, contact a max.md member support specialist for assistance. If you do not remember your password, click on the Forgot Password? link.
To make changes to administrative, billing and/or technical contact information, log into your md member account at www.max.md and follow the menu for making changes. Please note that changes to organization or registrant information require a formal Letter of Authorization (LOA) from either the organization registrant or the administrative contact for the domain. The LOA is always required from the registrant that is releasing the domain.
Account passwords can be changed by selecting the change password tab in the online account manager.
You may see an incomplete list of domain names in your account if:
- You registered md domain names using more than one username and/or created more than one account;
- Your domain names were not registered through max.md, but on one of our partner sites;
- Your domain name may have expired. Names that have expired will appear in the Overview section for a grace period of five days past expiration and are highlighted in red. The My Domain Names section is reserved for active domain names only. If you do not see your domain name in either section and it is more than 5 days past expiration then it has been made available to the public for purchase. If you recently registered your domain name and do not see it in either section, please Contact Us
Users will be prompted to set up their Web page once registration is complete. If you have not created your Web page, you may log into your account and follow the directions below.
To build your Web page:
To build your Web page:
- Login to your max.md account
- Click on My Domain Names from the menu listed on the left-hand side
- Under Step 1. Select the domain names you wish to manage, choose the domain name which you'd like to create a website for.
- Under Step 2. Select the action you wish to perform, then select Setup Website and Submit.
- Choose your preferred layout and fill out the required fields. Select Preview to ensure your Web page is as you intended it to appear.
- Select Submit when complete. The following message will appear, indicating successful creation of your Web page:
Your Web page has been created. You can return to My Domain Names to continue managing your domains. Once the content is submitted it may take 24 - 72 hours for your webpage to populate over the Internet. To edit your Web page after it has been submitted simply follow steps outlined above.
To edit your Web page simply follow the instructions for “How do I create my Web page”. When prompted to enter your information into the specific fields, enter your new information.
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